Privacy Policy

Ningbo Doncen Machinery & Electronics Co., Ltd. (Doncen Motor) operates this website. This policy describes how we handle personal information when you browse the site, send a business inquiry, request a quotation or sample, or communicate with our team.

This is a business-to-business website. It does not offer customer accounts or online checkout. Our Terms & Conditions explain how website inquiries and written commercial documents are handled.

When you contact us, you may provide your name, company, job title, business email address, phone number, country or region, and the details of your request. Project communications may also include specifications, drawings, application requirements, files, samples and correspondence.

Please share only the personal information needed for your inquiry. Avoid including sensitive personal information in general contact forms or technical documents unless we have specifically requested it through an appropriate channel.

When you visit the website, our hosting and security systems may record technical information such as your IP address, browser and device details, pages requested, referral source, access time, and error or security events. We use this information to run, protect and improve the site.

If you send a file or technical material, we may retain the information needed to understand your application and respond to your request.

We use information to answer inquiries, prepare quotations, review application requirements, discuss samples or customization, and communicate about an agreed project. We may also use it to operate and secure the website, keep business records, resolve issues, and meet legal obligations.

Where applicable law requires consent for a particular activity, we will seek it. You can contact us if you want to withdraw consent for future processing based on that consent.

The website may use cookies and similar technologies for essential functions such as security, session management, forms and preferences. Other technologies, if enabled, may help us understand site performance.

Where required, we provide a choice before using optional technologies. You can also manage cookies in your browser; blocking necessary cookies may affect site functions.

We may share information with service providers that help us operate the website, communicate with you, store data, maintain security, or provide professional services. We share only what is reasonably needed for the relevant purpose.

We may also disclose information when required by law, to protect rights or security, or in connection with a business reorganization. Service providers are expected to handle information under appropriate confidentiality and security arrangements.

Doncen Motor is based in China. If you contact us from another country or region, your information may be received and handled in China. Service providers supporting our website or communications may also process information in other locations.

When an international transfer is subject to specific legal requirements, we take steps appropriate to those requirements.

We keep personal information for as long as reasonably needed to respond to an inquiry, manage a project or business relationship, maintain security, comply with legal duties, or resolve a dispute. The period depends on the information and the reason it was collected.

When the information is no longer needed, we delete or anonymize it where reasonably practicable, subject to lawful records and backups.

We use administrative and technical measures intended to protect information against unauthorized access, loss, misuse and disclosure. No online system or transmission method can be guaranteed completely secure.

For confidential drawings or other sensitive project material, contact us to agree an appropriate sharing method or confidentiality arrangement.

Depending on your location and applicable law, you may be able to request access to, correction or deletion of your personal information, a copy of it, or limits on certain uses. You may also be able to object to processing, withdraw consent, or raise a concern with a relevant authority.

To make a request, email us using the address below. We may ask for information needed to verify your identity or authority before responding.

Our website may link to third-party sites or platforms. Their privacy practices are governed by their own policies. Please review those policies before providing information to them.

This site is intended for business users and is not directed to children. We do not knowingly seek personal information from children through the site.

We may update this policy if our website, practices or legal requirements change. The date at the top of this page identifies the current version.

For privacy questions or requests, contact Ningbo Doncen Machinery & Electronics Co., Ltd. at info@nbdoncen.com. You can also use the Contact Us page.